• Accessibility

Accessibility statement

At Guildhall Events, we strive to ensure that our website is accessible and inclusive for all users, regardless of their abilities or disabilities. We are committed to making ongoing improvements to meet the accessibility guidelines outlined in the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Our efforts to improve accessibility

We have taken the following measures to enhance the accessibility of the Guildhall Events website:

  1. Alternative Text: We have added alternative text descriptions to all meaningful images and visuals on our website. This helps users with visual impairments to understand the content through screen readers or other assistive technologies.
  2. Keyboard Navigation: Our website can be easily navigated using a keyboard alone, without the need for a mouse. This ensures that individuals who rely on keyboard navigation or other alternative input devices can access all features and functionalities.
  3. Clear Structure and Headings: We have implemented a clear and logical structure with appropriate headings to facilitate easy navigation and comprehension of our website content.
  4. Colour Contrast: We have carefully chosen colour combinations and maintained sufficient colour contrast ratios to ensure that text and interactive elements are easily readable and distinguishable for users with visual impairments.
  5. Descriptive Link Text: All hyperlink text on our website has been written to provide clear and meaningful descriptions of the linked content. This helps users using screen readers or other assistive technologies to understand the purpose of each link.
  6. Video Accessibility: Wherever possible, we provide closed captions or transcripts for videos to make the content accessible to users with hearing impairments.

Feedback and assistance

We are dedicated to improving the accessibility of our website continuously. If you encounter any accessibility barriers or have suggestions for improvement, please contact us using the following methods:

  • Email: webteam@west-norfolk.gov.uk
  • Phone: 01553 616200

Please provide a detailed description of the accessibility issue you encountered, along with any suggestions you may have for improvement. We value your feedback and will strive to address any concerns promptly.

Third-party content

While we have made every effort to ensure our website is accessible, there may be some content provided by third parties that does not fully conform to the same accessibility standards. We are actively working to communicate with these providers to encourage accessibility improvements.

Accessibility standards compliance

Guildhall Events aims to adhere to the WCAG 2.1 Level AA guidelines for web accessibility. We regularly evaluate our website using automated accessibility testing tools, manual testing, and user feedback to identify and address any accessibility issues.